I just subscribed to Pitch Pro and was disappointed to find out it's not possible to set a thumbnail. I'm surprised this is not a more common feature request - possibly because not that many users are on a subscription plan yet.
Why is it so important? Well for starters, if I export a PDF, the video obviously isn't included and it just picks a random frame from the video. If my audience can't see the video, at least I want to show them the next best thing in the form of a compelling thumbnail. BONUS: Automatically add a link to view the video in the browser with the new link images feature when exporting a PDF!
Also, another reason why this is important because if videos are not auto-playing they are easy to miss as videos and might just look like an image. I like to include my thumbnail some messaging like "Play this video", a big play button, etc. - it would be great if the native play button of Pitch is not this tiny black circle but something you can customize and make obvious with styling.
Paid features need more love :) Cheers,